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Ecommerce Operations Coordinator (Contract)

 

Contract: September 21 until December 31 2020, with possibility for extension
Availability: 4-5 days per week, must be available during Christmas period
Location: Head office in Toronto
Paid on an hourly basis
     

    About The Role

    As the Ecommerce Operations Coordinator, your role is to assist the team with online order fulfillment and inventory management. You will be working alongside the Ecommerce Operations Manager and Marketing & Merchandising Manager in our head office.

    The contract will start with 4 days per week (between Monday to Friday), and will increase to 5 weekdays closer to the holiday period.

    We are looking for someone with excellent attention to detail, who is a strong communicator, and highly organized. A love for jewelry is a plus!

     

    Responsibilities

    • Online Order Fulfillment

      • Assisting with pulling inventory and packaging orders

    • Supporting the research and integration of new shipping partners

    • Customer Service

      • Supporting the E-commerce manager with customer email responses

      • Communicating with customers regarding online orders

    • Inventory Rotation

      • Reviewing inventory levels and requesting product transfers across stores in Asana

      • Creating Shopify transfers when moving inventory from store to store

      • Loading new inventory & distributing to stores

      • Flagging products with low inventory to the Marketing & Merchandising Manager in Asana

    • Website Management

      • Creating new products and variants in Shopify when new inventory arrives

      • Tagging products with relevant information in Shopify for website functionality

    • Occasional shifts at the Yonge street store when required

     

    About You

    • Strong attention to detail

    • Strong verbal and written communication

    • Customer service experience a bonus

    • Available to work in the office during the holiday period (not including weekends or statutory holidays)

     

    About Suetables

    We are a growing team who aims to inspire, celebrate and create meaningful memories with our modern-crafted jewelry. 

    Our pieces are designed and hand-stamped with the modern, fearless woman in mind. The three stores are curated to house both Suetables-branded original jewelry designs, product collaborations with like-minded creators and soulful brands with whom we share a similar philosophy. 

     

    If you think you’d be a great addition to the team, please email mckenzie@suetables.com

    As Seen On

    Harper’s Bazaar Fashion People Magazine Marie Claire Magazine
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    What People Are Saying About Us

    "Last week Meghan Markle wore the most darling delicate pendants that paired perfectly with her button-down top. Now we know the IDs for both pieces, and even better—they're not expensive, and still in stock!"

    Marie Claire

    "The Duchess *really* loves Canadian Designers. Meet Suetables the Canadian Jewellery worn by Meghan Markle this month...The brand loves to share in its customers’ stories, which is why Sue was thrilled that the Duchess chose such sentimental pieces."

    Fashion Magazine

    "Meghan Markle Honored Prince Harry and Baby Archie with Beautiful Zodiac Necklaces. The pieces come from Canadian brand Suetables."

    Harper’s Bazaar

    "Look to the stars with this astrology-themed 10-karat gold charm by Suetables" - 9 Meghan Markle-Approved Gifts for Everyone on Your Holiday Shopping List.

    People Magazine