All non-personalized pieces from Suetables can be returned within 14 days of receiving your order. All earrings are final sale for hygiene and sanitary purposes.
Products that get damaged or break within 14 days of receiving your order are subject to a free replacement or full refund. All items must be returned in their original packaging with no signs of damage or wear.
After 14 days, the repair cost is subject to an assessment per piece.
10-14k Gold
Our line features 10k and 14k gold. They are metals that can last a lifetime if cared for properly. It is important to keep in mind that many of our gold chains are delicate and are not made for rough wear.
Up to 6 months post purchase date
Suetables covers the repair cost associated with any fine jewelry (10k-14k gold) defect occurring within 6 months of purchase.
This warranty covers the repair/replacement cost associated with any defect. We do not cover the repair if the product is damaged due to improper care*.
Any jewelry that has been altered by anyone other than Suetables will not have a warranty on it anymore.
Repair times vary depending on the issue and can not be rushed.
*Note: This warranty does not cover lost items or anything issues that comes from normal wear and tear which includes boken chains, bent rings, improper storage, heat damage, bent metals, chemical reactions, drastic plating wear from improper use or care. This includes herringbone kinks and breakage. (Note: sleeping, swimming, showering or exercising with your jewelry on can results in damage. In these case, we do not offer complimentary repairs).
Repair Service
Suetables offers a repair service to any piece that falls outside of our warranty policy. The repair cost is subject to assessment of the piece, but begin at $25. Suetables holds the right to assess all repairs and quality control issues.